The Torch tower

Doha, Qatar

Explore Our Courses

Certified Agile Process Owner (CAPO)®

14 Hours
This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 
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Certified Agile Service Manager (CASM)®

14 Hours
Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.
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Testimonials (18)

That we could you real life examples

Elria Slabber - Glacier by Sanlam
Course - Introduction to Domain Driven Design

His is well versed on the subject and has good domain knowledge.

Bonke Tshongweni - Glacier by Sanlam
Course - Introduction to Domain Driven Design

We received a lot of information that gives us an idea how complex DDD can be. That requires us to do more research and read a lot for us to become expert - and that is the reality. We did a lot of small and medium exercises.

Phoebe Mailwane - Glacier by Sanlam
Course - Introduction to Domain Driven Design

I enjoyed the interaction of the group to solve the issues.

Evan O'Gorman
Course - Introduction to Domain Driven Design

Hakan was very enthusiastic and knowledgeable

Hugo Perez - DENS Solutions
Course - Project Risk Management

The constant interaction between the teacher and the audience. Real examples and resolution of doubts at the moment.

Cristina Rodriguez - Global Infraco S.a r.l.
Course - Project Management Fundamentals

His engagement with the audience, the fact that he asked many questions and kept all subjects interesting. He found the right balance between asking questions, explaining new concepts and giving relevant examples.

Greg Izzo Clarke - Global Infraco S.a r.l.
Course - Project Management Fundamentals

Exercises were good.

Alexandra Toma - British American Tobacco
Course - Project Management Fundamentals

Students were provided the opportunity to freely discuss the topics and ask questions to the trainer

Krzysztof Sikorski - British American Tobacco
Course - Project Management Fundamentals

The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.

Tracy
Course - Agile Project Management in the Public Sector

Scrum Refresher

Tyson Fazackerley
Course - Agile Project Management in the Public Sector

The trainer

Saeed - Bank Albilad
Course - ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

going through the questions to check if we understood the material; examples shared by Trainer; usage of MIRO

Patrycja - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

Training was led by Bartek in the way that I was not bored and I was I able to listen actively. I like the fact that we have been engaged to conversation and stayed on camera. It's good there are regular breaks, otherwise we could loose focus. Practical exercises were really good, maybe the first one could be a little bit more difficult:). In general it was great training and I thank you!

Alina - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

the energy of the trainer !

Hector Goycolea - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

The trainer was very open-minded, he always gave examples from real-life events and kept the training interactive asking us questions and giving us exercises

Daiana - Siemens S.R.L.
Course - ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

the creation of alerts for the programing, and the trainer patience.

Antonio - ABB Panama Sales, S.A.
Course - Oracle Primavera P6

Professor is very professional

MERCEDES MONTENEGRO - ABB Panama Sales, S.A.
Course - Oracle Primavera P6

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