ITIL® training courses demonstrate through interactive hands-on practice how to manage IT service to deliver better value to customers.
Movenpick Hotel West Bay Doha
Diplomatic St., Doha, qatar
With airport transfers in our shuttle or limousine service, the Mövenpick Hotel West Bay Doha ensures seamless transportation. The following charges apply:
Limousine:
Pick-up charge: QR 100
Drop-off charge: QR 80
Round-trip transfer: QR 165
From the airport exit, head south and take a sharp right. Turn left toward Ras Abu Abboud St. going to Al Corniche Road. Continue straight and stay on Al Corniche Road; passing Al Dafna signal, make a U-turn at the next traffic signal. Continue straight and the hotel will be on your right hand side. The distance from the airport to the hotel is 21.2 km
Al Najada Doha Hotel
Barahat Al Jufairi Street, Al Najada, Doha, Qatar
The Al Najada Doha Hotel by Tivoli is a new and exciting architectural feat, boasting one-of-a-kind surroundings and a sumptuous modern design. Located in the heart of central Souq Al Najada, next to the historic marketplace Souq Waqif, the property is a tranquil oasis in energetic Doha, overlooking the exotic surrounds of a large elegant piazza and the glistening Arabian Gulf.
The hotel features 151 rooms and suites, each designed as a thoughtful Arabian sanctuary with the utmost satisfaction and indulgence in mind. Facilities combine true comforts, innovative amenities and enhanced privacy, meeting the desires of business guests, families and leisure travelers. Enjoy privileged views from the piazza terrace or gazing down from your own private balcony. Relax with adventure, exploration and relaxation at your fingertips in one of the most opulent hotels in Doha, Qatar. The hotel is located within walking distance of Souq Waqif Metro station, making it easy for you to get to your destination on time.
Overlooking a scenic urban piazza, features modern architectural details inspired by classic Qatari design. Plan out your Doha meetings ahead and take advantage of the perfect central location and a full range of exclusive corporate and leisure Tivoli experiences, including a business center, fitness center, outdoor swimming pool and curated travel itineraries by our Experiences Team.
the driving distance between Doha Airport (DOH) to Al Najada Doha Hotel by Tivoli is 13 km. It takes approximately 12 min to drive from Doha Airport (DOH) to Al Najada Doha Hotel by Tivoli.
Mondrian Doha
West Bay Lagoon, Mondrian Doha, Katar, Doha, Qatar
Mondrian’s transatlantic journey to Qatar’s Doha marked a new chapter in the evolution of the iconic brand. Located in a bustling entertainment and shopping district, Mondrian lights up the stellar Middle Eastern city with a vision of contemporary style and sophistication unlike any other. At Mondrian Doha, we have venues to suit every taste. Our Meeting Rooms provide over 50 square meters of versatile event space for up to 300 guests. Moonstone Ball room boasts 186 square meters of space, custom designed crystal chandelier installations, 24K gold elevators, and bespoke furniture. Rise is an elegant rooftop playground perched on the 27th floor of the Mondrian Doha that is also available for exclusive social events and special occasions. Experience underwater tranquillity and specialised treatments at ESPA’s Female and Male Spas and enjoy state-of-the-art equipment at the Fitness center. The driving distance between Doha Airport (DOH) to Mondrian Doha is 24 km. It takes approximately 21 min to drive from Doha Airport (DOH) to Mondrian Doha.
Sheraton Grand Doha Resort & Convention Hotel
Al Corniche, Al Corniche Street, Doha, Qatar
Come together with everything you need to escape and unwind at Sheraton Grand Doha. Take in the stunning views and the gorgeous sunsets — either from our beach resort or from your room balcony. Connect with your family and friends and relax in the comfort of our luxurious rooms and suites. Make the most of your time in the city while spending some quality time at the beach or at the outdoor pool and Jacuzzi. Get motivated to stay fit in our 24-hour fitness center and unwind in our lush garden. Immerse in art and history at the Museum of Islamic Art and National Museum of Qatar, take a stroll down Doha Corniche or The Pearl, or find trinkets to take home at Souq Waqif. Enjoy tastes that inspire in our 7 restaurants, bars and lounges. For large meetings, intimate gatherings and everything in between, allow us to bring your group together. Take advantage of our 25 flexible, fluid event spaces, perfect for purposeful gatherings. Our spaces are designed to bring people together.
Collaboration happens here. At Sheraton Grand Doha Resort & Convention Hotel, our events and services bring people together for community and productivity. We are an award-winning conference hotel, known for hosting major regional conferences.
For large business meetings, intimate get-togethers and everything in between, take advantage of our flexible, fluid spaces perfect for purposeful gatherings. We offer 25 customizable convention spaces comprising 10,300 square meters of total meeting space. Our largest venue, Al Dafna, easily accommodates up to 3,000 guests in a theater setting. Use our modern business center to prepare for your conference or trade show and take advantage of our fast and free Wi-Fi to stream a video during your presentation. Be your most productive self with us.
Servcorp Home
Level 21, Doha Tower, West Bay Street, Doha, Qatar
All meeting rooms and boardrooms are designed to the highest standards of interior styling, equipped with the finest leather, marble and original artwork. The latest AV and conferencing equipment, plus reliability of lightning-speed Internet complete the refined luxury available to you.
We provide: High speed and secure internet with 99.99% uptime, including in-house IT support team, projector, flip charts everything with the best quality.
About Location: Burj Doha, also known as Doha Tower, is Servcorp's third location in Qatar and is centrally located on the Corniche road in the diverse business district of West Bay. An extraordinary structure of concrete and steel, this tower was designed by the famous French architect Jean Nouvel and proudly stands as the 65th tallest building in the entire Middle East. This unique skyscraper has no central core, leaving more internal space available to its occupants. The tower is wrapped in a metal mesh facade inspired by the traditional Islamic ‘mashrabiya' design to shade the building from high temperatures.
AIRPORT:
20 minutes by car from Doha International Airport.
Kempinsky Hotel
West Bay, Doha, Qatar, 29922
Marsa Malaz Kempinski is located at The Pearl-Qatar, the recognizable man-made island off the coast of Doha.
The hotel is just a step away from numerous entertainment and dining options at Porto Arabia and Medina Centrale districts of The Pearl, and a 10-minute drive from the central business district of West Bay.
The new Hamad International Airport is 29km/30 mins away. Nearby landmarks include the Katara Cultural Village, a cultural hub showcasing art exhibitions as well as offering other cultural experiences for the residents in Qatar, the Doha Golf Club, a superior golf club in Qatar, and Lagoona Mall, the premium shopping experience in West Bay lagoon.
Airport Assistance
It is always a pleasure to assist you from the moment you arrive at Hamad International Airport. Please contact our Concierge at +974 40355555 or concierge.marsamalaz@kempinski.com and one of our representatives will be expecting you upon your exit in the Arrivals Hall. Our airport ambassador will be more than happy to assist you with inquiries, reservations, limousine bookings and information about Doha.
The hotel can assist you with your Al Maha Services reservations prior to your arrival or departure at Hamad International Airport.
Directions
From Hamad International Airport
Leaving the airport please follow the signs for Doha/West Bay. Continue along the expressway and the Corniche and at the end of the street, turn left to Omar Al Mukhtar St. Follow the signs to The Pearl and enter the island. Follow the signs to Qanat Quartier. At the first traffic light, make a u-turn followed by a right turn at the first street towards Qanat Quartier. At the roundabout, take the exit that drives you to the bridge of Marsa Malaz island.
Welcome to Marsa Malaz Kempinski, The Pearl - Doha.
This instructor-led, live training in Doha (online or onsite) is aimed at intermediate-level IT professionals and ICT service managers who wish to understand and apply ITSM fundamentals and practices based on ITIL 4.
By the end of this training, participants will be able to:
Understand key concepts and structure of ITIL 4.
Apply service design and architecture practices aligned with ITIL 4 principles.
Implement effective delivery and sustainability of ICT services.
Evaluate real-world cases and simulate ITSM practices.
This training is designed for professionals who already hold an ITIL® 4 Foundation certification and want to update their knowledge to the latest ITIL® 5 framework.
It provides a focused and efficient transition, highlighting the key differences, new concepts, and expanded practices introduced in ITIL® 5.
Defined as “a set of organizational resources for performing work or accomplishing an objective,” there are 34 ITIL management practices in total, representing some of the most practical resources in the ITIL framework.
Whereas ITIL 4 Foundation introduces the management practices as concepts, the hands-on learning, and steps to apply the concepts happens in the practice modules. Validation of those skills happens with certification. Each individual practice course is intended for professionals who want to prove and validate their skills in specific practice areas, but certification as a Practice Manager requires a broader set of skills within a minimum of 5 practices that fall within three management practice domains:
Monitor, Support, and Fulfill
Plan, Implement, and Control
Collaborate, Assure, and Improve
If you are an IT Professional interested in achieving the Practice Manager qualification, then you are seeking to establish good cross-practice collaboration and effective service value streams in your organization. To do this you must complete any 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module, or you must complete one of the 3-day domain-based bundles plus the ITIL Specialist: Create, Deliver and Support module.
This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam.
ITIL 4® Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
ITIL 4® Foundation equips candidates with:
A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
The guiding principles of ITIL 4®
The four dimensions of Service Management
Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
How ITIL practices described in ITIL 4® will maintain the value and importance provided by the current ITIL® processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
Who is ITIL 4® Foundation for:
ITIL 4® Foundation is suitable for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL® and so need to be aware of and contribute to the overall service improvement programme.
ITIL 4® continues to support the ITSM community while expanding to a wider range of professionals working in the digital world, guiding how IT interfaces with, and leads the wider business strategy.
This training provides a comprehensive introduction to ITIL® 5 - the modern framework for managing digital products and services in today’s fast-changing environments. It equips participants with a solid understanding of how organizations can create value through effective service management and collaboration.
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Testimonials (2)
The clearest shift for me: value isn't something we deliver — it's co-created and only exists as the customer perceives it, net of the costs and risks we impose on them. That reframes how I look at delivery and presales: not "did we meet the SLA" but "did the client actually achieve the outcome they were after."
Ciprian Sebestyen - Public
Course - ITIL® Foundation V5
In my opinion large amount of practical examples is very helpful to understand subject.
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