Course Outline
Introduction to Process Mining
- Overview of process mining
- Importance of data-driven process optimization
- Use cases and benefits across industries
Getting Started with Celonis
- Introduction to the Celonis platform
- Navigating the Celonis interface
- Overview of Celonis components: event logs, processes, dashboards
Data Integration and Preparation
- Understanding event logs and data requirements
- Connecting data sources to Celonis
- Data transformation and cleaning techniques
Process Discovery and Visualization
- Creating and analyzing process models
- Process visualization using the Celonis Model Viewer
- Identifying process variants and inefficiencies
Process Analysis and KPIs
- Setting Key Performance Indicators (KPIs) in Celonis
- Root cause analysis of process inefficiencies
- Creating benchmarks and thresholds for monitoring
Action Engine and Process Automation
- Introduction to Celonis Action Engine
- Automating tasks and workflows
- Integrating Celonis with external applications (ERP, CRM)
Building Custom Dashboards and Reports
- Customizing dashboards for different stakeholders
- Creating and sharing reports
- Real-time monitoring and alerts configuration
Best Practices and Use Cases
- Real-world examples of Celonis-driven optimization
- Best practices for sustainable process improvement
- Q&A and wrap-up discussion
Summary and Next Steps
Requirements
- Basic understanding of business processes
- Familiarity with process flows, business operations, or workflows
Audience
- Business analysts
- Process owners and managers
- IT professionals
Testimonials (5)
the Labs
Frank Mhlongo - Standard Bank of South Africa
Course - JBoss
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.
Colin - Worldpay
Course - BPMN, DMN, and CMMN - OMG standards for process improvement
The training definitely backfilled some of the gaps in my knowledge left by reading the OptaPlanner userguide. It gave me a good broad understanding of how to approach using OptaPlanner in our projects going forward.
Terry Strachan - Exel Computer Systems plc
Course - OptaPlanner in Practice
His demonstrations, he demo from the scratch, which allows us to see the step by step process. As well as the practical examples, it was great, it looks like a real case scenario already.
Kim Justine Ferriol - Thakral One, Inc.
Course - Introduction to Drools 7 for Developers
a lot of practices are very welcome, many try and learn cases are embedded